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Cancellations

 

Our Policy

Because you are buying a unique block of time (think of an airline ticket) if you decide to cancel any number of people we require a minimum of 48 hours notice for a full refund. Cancellations with less than 48 hours but more than 24 hours notice will receive a 50% refund. Cancellations with less than 24 hours notice or no-shows will forfeit the tour fee. Any tour modifications such as the day or time of arrival, or the number of people in the party must be finalized at least 48 hours prior to your experience. 

 

Weather Policy

Wildwood Rush Canopy Tours will proceed in light rain, so dress accordingly! However, in more severe weather conditions such as high winds, thunder and lighting, or extreme down pours we will have to cancel. In the event of weather related tour cancellations made by Wildwood Rush guests will be issued a rain check good for the full value of the reservation.  Wildwood Rush does not make cancellation decisions based on forecast, all decisions regarding weather will be made same day. 

  • Please note, only  weather related cancellations made by Wildwood Rush will leave guests eligible to reschedule or receive a rain check.  All cancellations made by guests must follow the timeline as listed above in our general cancellation policy. 

Because this is Northern Michigan, and we’re pretty sure the weather man’s office is in a basement somewhere,  Wildwood Rush does not make cancellation decisions based on forecast, all decisions regarding weather will be made same day. If you have any concerns regarding your canopy tour and the weather, please feel free to contact us

2575 Boyne City Rd. Boyne City, Michigan

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